HomePrivacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Logica ERP collects, uses, discloses, and protects the personal information of our users. By using our website and related services (“the Service” or “the Site”), you agree to the collection and use of your information in accordance with this Policy.
Legal Framework: We are committed to complying with applicable data protection and privacy laws, including:
  • Indonesian Law Number 27 of 2022 on Personal Data Protection (“UU PDP”).
  • Law Number 11 of 2008 on Electronic Information and Transactions (as amended by Law Number 19 of 2016).

2. Information We Collect

  1. Personal Information: We may collect information that can identify you (“Personal Information”), such as your name, email address, Tax ID (NPWP) number, National ID (KTP) number, phone number, and company name.
  2. Usage Data: We automatically collect data on how you interact with our Site, including IP address, browser type, pages visited, and time spent on pages.
  3. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your user experience, analyze Site traffic, and tailor marketing activities.

3. How We Use Your Information

  1. Service Provision: We use your information to provide, maintain, and improve our ERP services, including billing, tax invoice creation, support, and security.
  2. Communication: We may send you administrative messages, updates, and promotional materials related to our services, subject to your communication preferences.
  3. Analytics: We analyze user behavior to understand usage patterns and improve the Site’s functionality.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including those under Indonesian law (e.g., UU PDP) or other global data protection frameworks like the GDPR.

4. Disclosure of Your Information

  1. Third-Party Service Providers: We may share your Personal Information with trusted third-party providers who assist us in operating the Site, so long as these parties agree to keep the information confidential and comply with applicable laws.
  2. Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred to a third party as part of the transaction.
  3. Legal Requirements: We may disclose your information if required by law, regulation, or court order, or in response to valid requests by public authorities.

5. International Data Transfers

If we transfer your data outside Indonesia, we will take steps to ensure your data is afforded equivalent protection, in compliance with the applicable data protection regulations (e.g., UU PDP for Indonesian users and GDPR for EU users). These steps may include contractual agreements and technical safeguards.

6. Data Security

  1. The confidentiality of your data is very important to us. We will use our best efforts to protect and secure your data from unauthorized access, collection, processing, analysis, storage, disclosure, correction, and deletion.
  2. We will try our best to keep your data safe and protect your data. We hereby guarantee the completeness and accuracy of any Information Data that you submit through the Service by verifying and we also guarantee that we will make our best efforts to prevent such data from being intercepted, accessed, disclosed, altered, or destroyed by unauthorized third parties.
  3. If there is access and illegal activities on the confidentiality of your data and it is beyond our control, then we will notify you so that you can reduce the risks that arise from it. We have operational procedures in place to deal with personal data protection failures.
  4. However, there is no communications and data transmission over the internet that are completely secure. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
  5. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
  6. We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
  7. Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
  8. The same applies to any third-party websites or content you connect to using our products and services.
  9. You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter, and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
  10. Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.

 

7. Retention of Data

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy or as required by law. When we no longer need your information, we will securely dispose of it in accordance with applicable laws and regulations.

8. Your Rights

Depending on your location and applicable laws (including UU PDP, or other local data protection regulations), you may have the following rights:
  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to request corrections of any inaccurate or incomplete data.
  3. Erasure: The right to request that we delete your personal data where legally permissible.
  4. Data Portability: The right to request the transfer of your data to another organization where feasible.
  5. Objection or Restriction: The right to object to or request restriction of certain processing activities.
To exercise these rights, please contact us at the email address provided below. We may require additional information to verify your identity before processing your request.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have mistakenly collected personal information from a minor, please contact us so we can take prompt action.

10. Acknowledgements and Consent

  1. You declare that all data provided in written form or in other forms to use this Service is truly yours and not obtained from personal information belonging to third parties without valid permission so that all matters arising in connection with the provision and correctness of these data become full responsibility from you.
  2. By agreeing to this Privacy Policy, you acknowledge that you have read and understand this Privacy Policy and agree to all of its terms. In particular, you agree and give consent to us to carry out the collection, processing, analysis, storage, disclosure, correction and deletion of your personal data in accordance with this Privacy Policy.
  3. If you are under the minimum age requirement or are included in the category of children in accordance with the provisions of the applicable laws and regulations, then you must ensure that you have obtained parental consent (father or mother) or guardian in accordance with applicable regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we update the Policy, we will post the revised version on our Site. Your continued use of the Site after any modifications indicates your acceptance of the revised Policy.

11. Contact Us

If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise any of your rights, please contact us at:
Address: De Latinos – BSD City Blok MA No 12, Rw. Buntu, Kec. Serpong, Kota Tangerang Selatan, Banten 15119